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      Web Site Statistics

      Day-Lite Consulting uses the "The Webalizer" version 1.30 written by Bradford L. Barrett to produce graphical web site statistics for your web site(s). All customers that choose to have their sites hosted with their own domain name are setup automatically to use this software. The statistics are regenerated twice an hour 24 hours a day.

      The Webalizer is a web server log file analysis program which produces usage statistics in HTML format for viewing with a browser. The results are presented in both columnar and graphical format, which facilitates interpretation. Yearly, monthly, daily and hourly usage statistics are presented, along with the ability to display usage by site, URL, referrer, user agent (browser) and country. The Webalizer produces several reports and graphics for each month processed. In addition, a summary page is generated for the current and previous months (up to 12).

      The yearly report shows statistics for a 12 month period, and links to each month. The monthly report has detailed statistics for that month with additional links to any URL's and referrers found.

      To see what the statistics screens look like, go here to see the statistics for the Day-Lite Consulting web site.

      The various totals shown in the reports are explained below:

      Hits

      Any request made to the server which is logged, is considered a 'hit'. The requests can be for anything... html pages, graphic images, audio files, cgi scripts, etc... Each valid line in the server log is counted as a hit. This number represents the total number of requests that were made to the server during the specified report period.

      Files

      Some requests made to the server, require that the server then send something back to the requesting client, such as a html page or graphic image. When this happens, it is considered a 'file' and the files total is incremented. The relationship between 'hits' and 'files' can be thought of as 'incoming requests' and 'outgoing responses'.

      Pages

      Pages are, well, pages! Generally, any HTML document, or anything that generates an HTML document, would be considered a page. This does not include the other stuff that goes into a document, such as graphic images, audio clips, etc... This number represents the number of 'pages' requested only, and does not include the other 'stuff' that is in the page. What actually constitutes a 'page' can vary from server to server. The default action is to treat anything with the extension '.htm', '.html' or '.cgi' as a page. A lot of sites will probably define other extensions, such as '.phtml', '.php3' and '.pl' as pages as well. Some people consider this number as the number of 'pure' hits... I'm not sure if I totaly agree with that viewpoint. Some other programs (and people :) refer to this as 'Pageviews'.

      Sites

      Each request made to the server comes from a unique 'site', which can be referenced by a name or ultimately, an IP address. The 'sites' number shows how many unique IP addresses made requests to the server during the reporting time period. This DOES NOT mean the number of unique individual users (real people) that visited, which is impossible to determine using just logs and the HTTP protocol (however, this number might be about as close as you will get).

      Visits

      Whenever a request is made to the server from a given IP address (site), the amount of time since a previous request by the address is calculated (if any). If the time difference is greater than a preconfigured 'visit timeout' value (or has never made a request before), it is considered a 'new visit', and this total is incremented (both for the site, and the IP address). The default timeout value is 30 minutes (can be changed), so if a user visits your site at 1:00 in the afternoon, and then returns at 3:00, two visits would be registered. Note: in the 'Top Sites' table, the visits total should be discounted on 'Grouped' records, and thought of as the "Minimium number of visits" that came from that grouping instead. Note: Visits only occur on PageType requests, that is, for any request whose URL is one of the 'page' types defined with the PageType option. Due to the limitation of the HTTP protocol, log rotations and other factors, this number should not be taken as absolutely accurate, rather, it should be considered a pretty close "guess".

      KBytes

      The KBytes (kilobytes) value shows the amount of data, in KB, that was sent out by the server during the specified reporting period. This value is generated directly from the log file, so it is up to the webserver to produce accurate numbers in the logs (some web servers do stupid things when it comes to reporting the number of bytes). In general, this should be a fairly accurate representation of the amount of outgoing traffic the server had, regardless of the web servers reporting quirks. Note: A kilobyte is 1024 bytes, not 1000 :)

      Top Entry and Exit Pages

      The Top Entry and Exit Pages give a rough estimate of what URL's are used to enter your site, and what the last pages viewed are. Because of limitations in the HTTP protocol, log rotations, etc... this number should be considered a good "rough guess" of the actual numbers, however will give a good indication of the overall trend in where users come into, and exit, your site.



      Notes on Visits/Entry/Exit Figures

      The majority of data analyzed and reported on by The Webalizer is as accurate and correct as possible based on the input log file. However, due to the limitation of the HTTP protocol, the use of firewalls, proxy servers, multi-user systems, the rotation of our log files, and a myriad of other conditions, some of these numbers cannot, without absolute accuracy, be calculated. In particular, Visits, Entry Pages and Exit Pages are suspect to random errors due to the above and other conditions. The reason for this is twofold, 1) Log files are finite in size and time interval, and 2) There is no way to distinguish multiple individual users apart given only an IP address. Because log files are finite, they have a begining and ending, which can be represented as a fixed time period. There is no way of knowing what happened previous to this time period, nor is it possible to predict future events based on it. Also, because it is impossible to distinguish individual users apart, multiple users that have the same IP address all appear to be a single user, and are treated as such. This is most common where corporate users sit behind a proxy/firewall to the outside world, and all requests appear to come from the same location (the address of the proxy/firewall itself). Dynamic IP assignment (used with dial-up internet accounts) also present a problem, since the same user will appear as to come from multiple places.

      For example, suppose two users visit your server from XYZ company, which has their network connected to the internet by a proxy server 'fw.xyz.com'. All requests from the network look as though they originated from 'fw.xyz.com', even though they were really initiated from two seperate users on different PC's. The Webalizer would see these requests as from the same location, and would record only 1 visit, when in reality, there were two. Because entry and exit pages are calculated in conjunction with visits, this situation would also only record 1 entry and 1 exit page, when in reality, there should be 2.

      As another example, say a single user at XYZ company is surfing around your website.. They arrive at 11:52pm the last day of the month, and continue surfing until 12:30am, which is now a new day (in a new month). Since a common practice is to rotate (save then clear) the server logs at the end of the month, you now have the users visit logged in two different files (current and previous months). Because of this (and the fact that the Webalizer clears history between months), the first page the user requests after midnight will be counted as an entry page. This is unavoidable, since it is the first request seen by that particular IP address in the new month.

      For the most part, the numbers shown for visits, entry and exit pages are pretty good 'guesses', even though they may not be 100% accurate. They do provide a good indication of overall trends, and shouldn't be that far off from the real numbers to count much. You should probably consider them as the 'minimum' amount possible, since the actual (real) values should always be equal or greater in all cases.


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