STUFF WE'RE ASKED A LOT
The Info You’re After
WHAT IS YOUR RETURN POLICY?
We gladly accept returns, exchanges, and cancellations
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
DO YOU OFFER CUSTOM SIZES?
We can make any size you window you desire up to 48" x 96"!
These are considered specials.
The lead time is a little longer.
They are non-returnable.
To clean lenses that have slight blemishes or dirt, use a premium micro-fiber cloth with soapy water to clean the entire surface area. Be sure to lightly blot the surface, rather than applying pressure as you wipe to avoid scratches. After you have wiped the entire piece of acrylic, use the dry side of the cloth to dry or buff the area.
Do not use paper towels because they will causes scratches. Stick with micro-fiber type of cloth.
Avoid ammonia based products, like Windex or other home glass cleaners, because they contain harmful chemicals that will actually damage the surface leaving it cloudy looking. Soapy water is the safest and most effective cleaning solution for acrylic.
WHOLESALE & BULK PRICING
We do offer deeper discounts to lighting suppliers and specifying designers. Contact daylitemfg@gmail for more information.