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WHAT IS YOUR RETURN POLICY?

We gladly accept returns, exchanges, and cancellations

Contact us within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within: 2 days of purchase

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

  • Custom or personalized orders

  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

DO YOU OFFER CUSTOM SIZES?

While we don't make custom sizes, we will also make the following on a case by case basis:

DLW2229, 28”W x 35”H, $469.00
DLW2429, 30”W x 35”H, $469.00
DLW2241, 28"W x 47”H, $499.00

These are considered specials.
The lead time is a little longer.
They are non-returnable.

CARE INSTRUCTIONS

To clean lenses that have slight blemishes or dirt, use a premium micro-fiber cloth with soapy water to clean the entire surface area. Be sure to lightly blot the surface, rather than applying pressure as you wipe to avoid scratches. After you have wiped the entire piece of acrylic, use the dry side of the cloth to dry or buff the area. 

Do not use paper towels because they will causes scratches. Stick with micro-fiber type of cloth.

Avoid ammonia based products, like Windex or other home glass cleaners, because they contain harmful chemicals that will actually damage the surface leaving it cloudy looking. Soapy water is the safest and most effective cleaning solution for acrylic.

WHOLESALE & BULK PRICING

We do offer deeper discounts to lighting suppliers and specifying designers. Contact daylitemfg@gmail for more information.

 

©2018 by DayLite Windows.